Menu of Trainings

Below is our menu of trainings, each developed using evidence-based, best-practice approaches to support high-quality client care. Every training is designed by subject matter experts and delivered in an engaging, low-stakes format to encourage participation, retention, and practical application.

If you do not see your desired training topic listed, we welcome the opportunity to collaborate with you. Our team can develop a customized standalone training or a series tailored to meet your organization’s specific needs.

Topic: Therapuetic Communication
  • Creating Rapport & Using Empathy
  • Strength-Based Communication Approaches & Positive Reinforcement
  • Therapeutic Responding
  • Motivational Interviewing & Stages of Change
  • Responding to Challenging & Difficult Clients
  • Communicating with Individual with Serious Mental Illness
  • De-escalation & Crisis Intervention (Note: this is not CPI)
  • Ethics
  • Communication with Power Dynamics

Topic: Understanding Cognition
  • Understanding How the Brain Works
  • Mental Illness & the Brain
  • Substance Use & the Brain
  • Understanding Traumatic Brain Injury
  • Trauma & the Brain
  • Working with Clients with Cognitive Deficits

Topic: Trauma-Informed Care and Mental Health
  1. Basics of Trauma
  2. Trauma-Informed Care Model & Application
  3. Skills for Addressing Mental Illness
  4. Skills for Addressing Grief
  5. Skills for Addressing Suicidal & Homicidal Ideation
  6. Creating Safety Plans for Depression, Suicidal, & Homicidal Ideation
  7. Skills for Addressing Substance Use
  8. Medications & Recreational Drug Use
  9. Recognizing Signs of Substance Use & Intervening
  10. Naloxone Hands-On Training
  11. Diagnosis Specific Training; PTSD

Topic: Documentation

  1. Information Gathering & Observation
  2. Basics of Documentation
  3. Advanced Documentation
  4. Privacy & Confidentiality

Topic: Community-based Skills
  1. Importance of Daily Activity
  2. Understanding Social & Structural Determinants of Health
  3. Behavioral Health Equity
  4. Bias, Discrimination, & Justice
  5. Harm Reduction
  6. Accessibility & Inclusivity
  7. Staff Self-Care, Wellness, & Compassion Fatigue
  8. Working with LGBTQ+ Populations
  9. Advocating for Others
  10. Cleanliness, Hygiene, & Health
  11. Trauma-Informed Approaches to Hoarding

Topic: Unhoused and Homeless Adults
  1. Understanding Homelessness & the Unhoused Population
  2. Understanding the Stigma & Discrimination of Homelessness
  3. Supporting the Unhoused with Menstrual Hygiene
  4. Safety in the Community
  5. LGBTQ+ Homelessness

Topic: Intellectually and Developmentally Disabled Adults
  1. Understanding Intellectual & Development Disabilities (IDD)
  2. Communication for Adults with IDD
  3. Alternative Methods of Communication; Supporting Non-Verbal Communicators
  4. Empowering Adults with IDD, Self-Advocacy, & Self-Determination
  5. Community Engagement
  6. Disability Waivers
  7. Sensory Processing
  8. Adaptive Equipment Training
  9. Accessibility & Inclusivity

Topic: Youth
  1. Youth Mental Health
  2. Youth Experiencing Homelessness
  3. Impacts of Trauma on Youth

Topic: Skills for Case Management
  1. Case Management Best Practices
  2. Mindset of a Successful Case Manager
  3. Case Manager versus Occupational Therapist

Topic: Domestic Violence
  1. Core Dynamics of Domestic Violence (DV)
  2. Trauma-Informed, Survivor-Centered Response to DV
  3. Safety Planning & Crisis Response to DV
  4. Confidentiality, Documentation, & Mandated Reporting for DV
  5. DV Implications for Vulnerable Groups: LGBTQ+, Disability, Youth, Older Adults, Immigrants
  6. Referral Mapping & Policy Review for DV

Topic: Working with Older Adults
  1. Understanding Aging Basics
  2. Trauma & Aging
  3. Cognitive Changes Associated with Aging
  4. Mental Health in Older Adults
  5. Communication Skills with Older Adults
  6. Medical & Functional Needs of Older Adults
  7. System Navigation & Benefits for Older Adults
  8. Capacity, Consent, & Ethics Regarding Older Adults
  9. Elder Abuse, Neglect, & Exploitation
  10. End of Life & Advanced Care Planning

Interested in Expanding Your Services?
Answer a few questions to see how QTS can help.
Start Now